Terms of Service

Access and use of this Website, together with the sale and the purchase of products from the site, are governed by the terms and conditions set out below. By using the site you agree to accept the following terms and conditions. If you do not wish to accept these terms and conditions, you may choose not to use this site or contact us to ask for further information. A contract between arsalanactual.com and the customer will exist once an order has been accepted, processed, dispatched and received.

Company details

This site is owned by The Rathore Organization LTD, which is a private limited Company, registered in the United Kingdom (company number to be inserted), with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX.

Disclaimer

To the fullest extent permitted at law, The Rathore Organization LTD is providing this Website and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this Website or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, The Rathore Organization LTD does not represent or warrant that the information accessible via this Website is accurate, complete or current. Price and availability information is subject to change without notice. Except as specifically stated on this Web site, to the fullest extent permitted at law, neither The Rathore Organization LTD nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Our web site images, descriptions and colours are subject to change and are for illustration only.

Fulfilment

Due to the custom nature of our products, stock availability cannot be guaranteed. Once you have placed an order with arsalanactual.com an email will be sent to you confirming your order details. A second e-mail will be sent once your order has been dispatched. It is important that you give us a valid email address so you can receive these emails. arsalanactual.com is not responsible for missed communication due to incorrect contact details being submitted. The Rathore Organization LTD reserves the right to accept or reject any order at our absolute discretion. Cancellation of orders, given the nature of our custom products, is not possible once production has begun. If you are unhappy with your goods once they have arrived, please contact us at merchant@rathoreactual.com within 7 days of receipt. Please check the order confirmation screen carefully before completing your order.

Price of Goods

The price listed on the Website (the "Price") for The Rathore Organization LTD products (the "Products") will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the Price listed on the website without notice. These changes may be to take account of any increase in our production costs, a promotional price change, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong. We reserve the right to correct any errors published on the website at any time. The pricing on the website may vary between search results pages, product pages, partner websites and in store prices, however, we make every effort to ensure the prices on our website are correct. The final price of a product is displayed in the basket before you confirm your purchase.

Delivery

Our products are shipped from India via air courier through freight forwarders like Skart. We will endeavour to deliver the Products to you within 14-21 working days of your order for destinations within Europe and North America, and 18-24 working days for other international destinations, where this is practical. However, international shipping times may vary, and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 45 days, you have the right to contact us and cancel your order. In these circumstances, we will refund any money paid by you for those Products and any delivery charges you have incurred. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products. At the time of delivery you may be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility.

Promo Codes

Codes are not valid in conjunction with any other offer or discount code - only one discount code can be used per online order. Discount codes do not apply to special promotional offers unless explicitly stated. Discount codes must be entered in the promotional code box at checkout, discounts cannot be applied retrospectively. Postage/delivery charges are not discounted. The Rathore Organization LTD reserves the right to cancel any order and to alter, extend, or end any promotions at our discretion.

Website: Use & Security

You are entirely responsible for any and all activities in your use of the site. You agree to notify us immediately of any unauthorised use or any other breach of security.

Website: Privacy & Data Use

In order to provide you with a smooth, efficient and personalised experience, we collect some information relating to your usage of our site. This allows us to provide services and features that most likely meet your needs, and to customise our service to make your experience easier and quicker. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

Website & Use

You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website. All information, designs, and other content provided on the Website are the exclusive property of The Rathore Organization LTD. Any copying, transmission or re-transmission of the same requires the prior written approval of The Rathore Organization LTD.

Claims

When you purchase online, you have a statutory right to return a product up to 7 days after your order has been delivered (cooling off period). However, due to the custom nature of our products, returns are only accepted in cases of manufacturing defects or shipping damage. We can change or cancel an order up until it has entered production. Any breakages or damage must be reported within 24 hours of delivery.

Safety

Our coffee table books do not require special safety instructions. However, we recommend handling them with care to maintain their quality and appearance.

Limitation of Liability

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed the purchase price of the Product.

Proprietary Rights to Content

User acknowledges that the arsalanactual.com Site contains Content that is protected by copyrights, trademarks, trade secrets, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under UK copyright laws, and The Rathore Organization LTD owns a copyright in the selection, coordination, arrangement, and enhancement of such Content on the arsalanactual.com Site. User may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any such Content, in whole or in part.

Age of Users

Our products and services are marketed for and directed towards purchase by adults or with the consent of adults. Individuals under the age of 18 ("Minors") are not permitted to use arsalanactual.com without the supervision of a parent or legal guardian. Furthermore, we do not knowingly collect or solicit personal information from children under the age of 13 or knowingly allow such persons to register for an online account or to post personal information on our websites.

Modification of Terms

We reserve the right to change the terms of use or policies regarding the use of the Website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the Website.

General

We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.

Laws

The terms of use shall be governed by and construed fully in accordance with the laws of the United Kingdom. You and we agree to submit to the exclusive jurisdiction of the courts located in the United Kingdom. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

Termination

We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions. For any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: merchant@rathoreactual.com
  • Address: 128 City Road, London, United Kingdom, EC1V 2NX
  • Social Media: instagram.com/arsalanactual